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Shipping Policy

SHIPPING PROCESS

All orders placed will be processed within 48 hours from time of order. Orders placed after 1 p.m. PST on Friday and all orders placed on Saturday and Sunday, will be processed on the following Monday (excluding holidays). Orders will ship via FedEx standard ground unless express delivery is specified and available.

SHIPPING CONFIRMATION

You will receive an email confirmation with the tracking number once your order has been shipped. Click on the tracking number within the email to view the status of your package. 

SHIPPING RATES

Method

Delivery Time

Price

Ground

4-7 Business Days

$10

3-Day Select

3 Business Days

$15

2-Day Air

2 Business Days

$34

Next Business Day

1 Business Day

$60

 

Alaska & Hawaii 

 

Method

Delivery Time

Price

Ground

4-7 Business Days

$14

2-Day Air

2 Business Days

$34

PRICING

All prices shown on Shayandcoco.com are in U.S. dollars. If you need a conversion to your local currency, please refer to http://finance.yahoo.com/currency or a similar website. 

SIZING

All sizes are standard U.S. sizes.

RETURNS

We will accept returns from customers for up to 30 days from the date of receipt. Return items must be sent back unworn and with tags attached. You are responsible for paying postage and insurance on any return package mailed back to us.

 

To return/exchange an item purchased at Shayandcoco.com, please fill out and enclose the return form attached to the back of the invoice that arrived with your package. You may use any shipper you like, but we recommend purchasing tracking and insurance as Shayandcoco.com is not responsible for packages that do not reach our warehouse. 

 

Please ship your return to the following address:

 

Shayandcoco.com
Attn: Ecommerce Returns 
5010 Jackson Hwy.

Toledo, WA 98591
USA

 

Once we receive your return package, please allow 1-2 weeks for processing. We will send you an email notification when your refund has been processed. Your refund will be issued according to the payment method you selected for the original order. Shipping fees are non-refundable.

Shayandoco.com will refund you only for the merchandise returned.